How to improve communication skill? This is the most common question for fresher’s. In this post, we are going to focus on each point through which you can increase and develop your communication skills. Communication is the key to employees and enterprise success. If your manager needs to ask you for a case report, it means you are not doing everything you should/could be doing.
We have two ears and one mouth so that we can listen twice as much as we speak.Epictetus
The idea is to in a proactive manner, communicate and inform them when the task is completed and proceed next step.
By improving your communication skills at work, you increase your ability to achieve success, have your success noted and get yourself those promotions.
Here are the things you can do to improve your communication skills at work.
1. MASTER PUBLIC SPEAKING
Some people are reluctant to speak in public or before a group. Mangers can’t be. You will hinder your carrier if you are able to speak confidently in front of a group. Like so many other things, public speaking gets easier with practice. You just go out and do it and each time it gets easier.
2. LISTEN TO THE UNSPOKEN WORDS
Many times what your employees do not say is as important as what they do say. A manager has to develop the ability to listen to what employees are not saying and dig through that to get the truth.
3. KNOW YOUR AUDIENCE
Knowing your audience is another critical component to having strong communication skills. The way you interact with your employees/manager should be different than how you interact with your friends. This isn’t to say you need to be a different person with everyone you interact with.
Here is a good way to think about it
Imagine using the same choice of words and body language you use with your boss that put things in a graphic light!
You should ensure what type of communication is most relevant to your audience. How to improve communication skill.
4. STRAIGHT TALKING
The conversation is the basis of communication and one must not neglect its importance. Even a simple friendly conversation with colleagues can build mutual trust and even detect problems before they become serious.
A healthy dose of chatting with the unknown person can leas to a business opportunity. Be accessible and friendly because then you will be able to talk to almost anyone.
One of the most critical components of how to improve communication skills for the workplace is body language. This is something you must have heard about before but a reminder is probably a good idea.
The best rule of the thumb is to work towards having open body language whenever possible at work. This means relaxing your posture, not crossing your arms and looking people in the eye when speaking to them. When you are speaking in front of others stand up straight and speak in a clear voice. This will show confidence in your words.
6. IMPROVE YOUR WRITINGS
The purpose of business writing is to convey information to someone else or to request information for them. To be effective in writing for business, you must be complete concise and accurate. Your text should be written in such a way that the reader would be able to easily understand what you are telling or asking them whether you are writing a sales proposal, an email or an instruction manual for a software package.
7. STRESS MANAGEMENT
In small quantities, stress can be very useful and encouraging for work. However, when the stress becomes constant and checks completely begin to take effect, it can affect communication, clarity of opinion and appropriate behaviour and action.
If you improve stress management skills, not only you will avoid the subsequent regrets but you will also be able to influence another person.
8. MANAGE YOUR NON-VERBALS
Managers who have mastered their communication skills are able to align their verbal and non-verbal communication so that there’s no room for misinterpretation or doubt.
Do’s and don’ts for non-verbal communication-
- seem closed off to the conversation by crossing your arms.
- Avoid eye contact and look around the room
- Get distracted by the objects and people around you.
- maintain a comfortable level of eye contact.
- demonstrate that your team member has your undivided attention by focusing on them.
- Exhibit a friendly, welcoming demeanour.
- Align your tone with the message you’re sending.
The key to aligning your non-verbal communication to the message you are sending receiving is to be conscious of it sometimes. We don’t purposely display negative non-verbal communication and we come off as non-receptive when we are actually very interested in the conversation. Remember to remind yourself about non-verbal communication and to make an effort and to improve them with each other conversation.
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